FAQS

Are you currently taking commissions?

Yes, But new order has limited numbers and will close once it's reached capacity.

I placed an order, what happens next?

You can send your images and tell me your ideas. I will check them. If your photos require a lot of additional editing and changes, i will give a free quote according to your request. 

What is the Turnaround time?

Once your order has been placed, the turnaround time to receive your proof image is about 2- 4 weeks. If you need it done faster, please tell me.

Do you provide revisions?

After receiving your proof, Unlimited revisions can be made free of charge until you 100% love it. This does not include changes differing from or not included in your original brief. Any further or significant changes will be charged accordingly.

What photos work best?

  • Avoid photos with strong sunlight or shadows.
  • Always send the original photo, no screenshots or cropping.
  • If use old, non-digitalized photos, Please shoot them horizontally to retain quality.
  • Choose photos taken from similar perspectives. Think about how you'd like the person to look in the outcome. Position them accordingly. especially important for children.
  • Keep in mind that the quality of the photo directly affects the result. The better the photo, the better the portrait.

Can I change my reference photos?

Please ensure you have taken the time to choose your reference photos prior to purchasing. It is not possible to change these after work has begun.

Can my old, blurry photo be used?

Yes! Just scan or take clear photos of old photos.

Will you ensure the results are perfect?

Usually the result will be perfect, but it depends on the quality of the photo you provide, the better the photo, the better the result.

What is your refund/return policy?

Due to each portrait being personalized, I’ll gladly accept your cancellation and fully refund your order if your order has not yet begun. I do not accept cancellations, refunds, or exchange requests on orders that are in progress or have been completed.

How many photos can you combine?

I can combine as many photos/people into one portrait as you'd like!